Fees services 

Reducing the operational burden of claims-related fees

Fees services

Why are organisations rethinking fee management 

Administrative burden

Fragmented processes

Delayed settlements

Managing claims-related fees often involves multiple stakeholders, manual workflows and complex approval processes. These activities can create delays, increase operational costs and place additional pressure on claims teams. Without a structured approach to insurance fee management, organisations can struggle with visibility, traceability and efficient settlement of payments. 

How does Velonetic help

Coordinated fee management that improves efficiency and control 

Velonetic's fees services help organisations reduce the operational burden associated with claims-related fee activity. Acting as an extension of your claims operation, we coordinate fee processing services across the settlement lifecycle, helping improve transparency, reduce manual effort and strengthen operational control.  

Embedded within claims operations, our teams work closely with adjusters, brokers and experts to improve coordination and traceability. By bringing specialist expertise and structured processes together, we help create a more streamlined and efficient approach to insurance payments and fee settlement.

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Our solution 

Cash

Fee processing & administration

We provide coordinated fee processing services, helping customers manage fee activity efficiently while reducing the administrative burden on claims teams.  
 

Speed

Direct settlement coordination

Our specialists support direct settlement arrangements where appropriate, helping simplify payment processes and reduce the need to manage multiple third-party relationships.

Reporting

Traceability & payment visibility

We improve visibility throughout the fee lifecycle, delivering greater transparency and control across approvals, processing and settlement activities.  

collaboration

Claims & broker coordination

Working closely with adjusters, brokers and experts, we support efficient communication and coordination, helping improve service quality and reduce delays

The value to your organisation

Reduce operational burden

Release internal resources to focus on higher-value priorities.

Improve control and traceability

Strengthen visibility and confidence across fee activity.

Enable faster settlement

Accelerate payments through efficient handling and processing.

Why Velonetic?

With one of the largest claims teams in the London Market, Velonetic combines deep market expertise with specialist operational capability, helping customers improve control, efficiency and visibility across claims-related fee activity.

As part of our wider claims operating model, Fees Services benefit from close integration with claims handling, settlement processes and governance oversight. Through specialist expertise, end-to-end coordination and transparent processing, we help keep the London Market moving while delivering more efficient fee management and settlement outcomes.

Connected services 

Claims Bordereaux Management

Simplified processing by combining agreement and technical processing.

Reinsurance Proportional Treaty

Streamlined, one-stop-shop solution for agreement and technical processing.

Recoveries

Specialist expertise that maximises recovery opportunities and financial outcomes.

Static claims

Proactive claims management for static and pre-static claims, coordinating stakeholders and minimising delays.

Delegated Lead Claims

Scalable claims support that improves efficiency and workload management.

General Average & Salvage

Specialist maritime claims expertise supporting complex General Average, Salvage and security arrangements.

Looking to simplify fee management?

Improve control, traceability and settlement efficiency through specialist fee management support.