London Market Central Services

We provide established, standard and technical premiums, claims and other processing services and the Insurers’ Market Repository under four principal agreement signed by around 400 customers (this is sometimes referred to as the Central Services Contract or the Fern agreement).

Our core business services involve performing checks on insurance documents, processing premium transactions and processing claims transactions.

Processing services

  • Premium payment
  • Policy checking
  • Claims processing

Supported by

  • Quality assurance
  • Corrections
  • Operations support

We're making insurance easier

Processed over
£ 115 b

worth of premiums and claims in 2023

Handled over
2.1 m

premium transactions

Managed over
1.6 m

claims notifications

248.5 m


99.5 %

average IT SLA

Contact us to find out more about our London Market Central Services

Contact us