About us

Powered by our talented team of experts, with hundreds of years of insurance market experience combined, we always strive to innovate and elevate.

Our digital-first approach to our services enables true transformation in the global insurance market.

We shape the future by challenging how premium and claims processing is done today. We reduce cost and friction, improve accuracy and connectivity, and drive better futures with data-focused, agile and secure digital processing services for our customers.

Velonetic: velocity and kinetic, speed and energy

We're making insurance easier

Smarter, swifter, smoother straight-through processing

People with extensive experience enabled by technology

Find out more about our services

Our services

Fusing the expertise of people, talent and technology

Smart

Velonetic is harnessing the power of technology backed by insurance expertise to support our customers today and in the future. We make insurance easier.

Swift

We have more than 500 employees helping insurers compete more swiftly and efficiently across the insurance lifecycle in an increasingly dynamic and competitive market.

Smooth

Our services are supported by more than 1,400 affiliates in DXC Technology to facilitate our processes and systems. We partner with organisations including ActiveOps, Amazon Web Services, and Vitesse to deliver smooth processing services to our customers.

Meet our people

Our Board of Directors

Velonetic is the trading name of Ins-sure Holdings Limited and Xchanging Claims Services Limited. Ins-sure Holdings Limited (XIS) is a joint venture between DXC Technology, the IUA, and Lloyd’s of London that provides premium and policy processing for the Lloyd’s and Company Markets (collectively referred to as the London market). Xchanging Claims Services Limited (XCS) is a joint venture between DXC Technology and Lloyd’s that provides claims processing and claims professional services for the Lloyd’s market. The members of both boards are shown below.

Shaun Crawford

Shaun Crawford

Chair of XIS
Bob James

Bob James

CEO of XIS and XCS
Callum Gibson bio picture

Callum Gibson

XIS and XCS Director and Chief Operating Officer
Burkhard Keese

Burkhard Keese

XIS Director and XCS Director
Daljeet Juttla

Daljeet Juttla

CFO of XIS and XCS
Dave Matcham

Dave Matcham

XIS Director
Dymphna Lehane

Dymphna Lehane

XIS Non-executive Director and Chair of the Remuneration Committee
Giles Bonvarlet

Giles Bonvarlet

XIS Non-executive Director and Chair of the Audit Committee
Callum Gibson

Joe Gordon

XCS Non-executive Director
Karen McDonagh Reynolds

Karen McDonagh Reynolds

Transformation Director - XIS Director
Katie Chabvonga

Katie Chabvonga

XIS Director

Our values

Velonetic's five values - collaboration, respect, ownership, boldness, and integrity - are the foundation of our culture.

Collaboration

We learn and achieve more by working together.

Respect

We are kind, inclusive, and promote the freedom to engage.

Ownership

We take ownership of what we commit to.

Boldness

We dare to be different and push the boundaries to build better outcomes.

Integrity

We trust each other to do the right thing however challenging the situation.