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Meet our Customer Relationship Managers 

Our Customer Relationship Management (CRM) Team provides dedicated support and guidance to our customers, and are a single point of contact for the resolution of issues when needed. Each CRM is aligned to a sub-set of London market customers. Our CRMs are focused on building an understanding of their customer's business so that they can identify and offer potential solutions from Velonetic’s broad range of insurance processing services.  The CRM Team also acts as a voice of the customer to provide valuable insight and feedback to the Velonetic leadership team in our efforts to support the market’s changing needs.

Susan Cox

Michelle Fosbraey

Rob Fuller

David Gosden

Nicky Hager

Sarah Kilford

Richard Peacocke

Derek Russell

Holly Wilding

Blueprint Two Engagement Partners

Velonetic is building and delivering the new digital platform and digital processing services as part of the Blueprint Two programme. If you have specific questions about the programme, you can find out more about the Engagement Communities, including the details of the Blueprint Two Engagement Partners.

Engagement communities

For all other enquiries 

Please contact us at [email protected] for any other queries, including media and PR.

Contact us