Testing framework
Our aim is to test methodically while driving confidence throughout the process. We've built our testing framework around three main pillars:
Technology testing
Technology testing evaluates and validates the functionality, performance, and reliability of code to ensure the technology products operate as intended.
Co-ordinated testing
Acceptance testing is comprised of Business and User Acceptance Testing (BUAT), where products are tested through individual test cases and targeted additional scope.
Market testing
All products will have been thoroughly tested internally by Velonetic when 'voice of the customer' and market testing of the root scenarios starts.
Vanguard testing
The Vanguard group has been set up to test real-world implementations of the new digital services ahead of wider adoption.
Its three main objectives are:
Provide confidence through testing business scenarios with market participants.
Identify best practice across onboarding, internal operations (etc.) for phases one and two.
Provide a platform to refine training content and approach.
Testing comprises of Vanguard 32, which including major market players (>50% GWP); and Vanguard 9, a subset of this group that begins testing earlier and rejoins the 32 in later stages of Vanguard testing.
Vanguard 9 testing provides an additional assurance layer to the initial BUAT cycles, whereas Vanguard 32 testing allows a wider group of actual users and their vendors to verify the completed functionality prior to wider market testing.
Co-ordinated Customer Testing (CCT)
Co-ordinated Customer Testing (CCT) is a critical phase that follows Business User Acceptance Testing (BUAT) and is designed to provide assurance that Velonetic's new platform meets the operational needs of the London insurance market.
Key elements of CCT include:
-
CCT will start after BUAT completion, considering Vendor, Vanguard, and Lloyd’s Readiness testing
-
LIMOSS will manage CCT
-
CCT will run standard test scenarios three times with different data sets and broker / carrier combinations
-
Each CCT test will be mapped in Airtable to a corresponding BUAT test for traceability
Customer Testing Enhanced (CTE)
Customer Testing Enhanced (CTE) is an optional, additional paid-for testing phase which is designed to help customers validate the readiness of the Digital Processing Services (DPS), with tailored support for different aspects of the testing cycle.
Velonetic can provide the following services to support CTE:
Testing planning and preparation support
- Customer test planning support
- Test data preparation support
Test execution support
- Velonetic will share test cases that can be used
- Test execution back-office actions
- Test execution for broker/carrier actions
- Test exit reports (Velonetic actions only)
Self-service testing
- CTE participants can test their connectivity to the Digital Processing Services (DPS) on a self-service basis
