Claims Bordereaux Management

Improving bordereaux quality, claims visibility and settlement outcomes

Why are organisations looking to improve bordereaux management

Incomplete data

Limited visibility

Manual administration

Managing claims bordereaux internally can create delays, rework and reduced visibility when data is incomplete or broker queries remain unresolved. Without structured oversight, organisations can struggle to maintain accurate reporting, efficient processing and confidence in portfolio performance. This can place additional pressure on claims operations and increase the burden of manual administration. 

How does Velonetic help

Structured bordereaux management that improves control and efficiency 

Velonetic provides specialist bordereaux management services designed to improve data quality, operational control and customer outcomes. Acting as an extension of your claims team, we bring agreement, coordination and technical claims processing together within a single, controlled service model.  

Our approach helps organisations reduce operational friction, improve claims visibility and maintain momentum throughout the claims process by proactively managing updates, queries and processing activities. 

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Our solution 

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Claims bordereaux agreement

We coordinate the agreement process, helping customers manage bordereaux submissions more effectively while improving control and consistency.  

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Bordereaux processing

Our specialist bordereaux processing teams help improve data quality and reduce delays by combining technical expertise with structured operational delivery.  

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Technical claims processing

We provide technical claims processing support that helps ensure claims data is accurate, timely and aligned to customer requirements, improving reporting confidence and settlement efficiency.

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Oversight & coordination

Through proactive oversight and structured engagement, we help resolve queries, reduce delays and improve end-to-end workflow management. 

The value to your organisation 

Improve claims visibility and control

Gain greater visibility across claims activity and performance

Reduce claims administration

Free teams from manual processing and coordination tasks
 

Improve settlement outcomes

Support faster processing and timely settlement.

Why Velonetic? 

With one of the largest claims teams in the London Market, Velonetic combines market expertise, operational scale and structured governance to deliver claims outsourcing services that improve quality, efficiency and control.

Our claims teams operate as an extension of customer operations, providing specialist expertise while helping reduce delays and operational friction. By connecting bordereaux services into a wider claims ecosystem, we help improve visibility, strengthen governance and keep the London Market moving through more efficient claims operations. 

Connected services 

Delegated Lead Claims

Scalable claims support that improves efficiency and workload management.

Recoveries

Specialist expertise that maximises recovery opportunities and financial outcomes.

Fee services

Simplified fees processing by managing agreements, securing approvals, and ensuring timely payments.

Reinsurance Proportional Treaty

Streamlined, one-stop-shop solution for agreement and technical processing.

Static claims

Proactive claims management for static and pre-static claims, coordinating stakeholders and minimising delays.

General Average & Salvage

Specialist maritime claims expertise supporting complex General Average, Salvage and security arrangements.

Looking to improve bordereaux quality and visibility?

Reduce delays and strengthen control through specialist bordereaux management.