Static Claims

Improving reserving confidence through proactive portfolio management

Static claims

Why are organisations reviewing their legacy claims portfolios

Delayed claim resolution

Capital tied up in reserves

Complex stakeholder management

As claims mature, they often become more difficult to progress. Managing older claim portfolios requires continuous coordination between insurers, brokers, experts and third parties, while maintaining oversight and reporting accuracy. Without a proactive approach, claims can remain open longer than necessary, delaying final settlements and increasing operational effort across London Market claims operations.

How does Velonetic help

Proactive management that drives claims towards finality 

Velonetic's static claims service provides end-to-end management of static and pre-static claims portfolios. Acting as an extension of your claims team, we proactively coordinate all stakeholders, monitor progress and identify opportunities to move claims towards resolution.  

Our experienced claims professionals work across the insurance claims lifecycle, helping customers reduce delays, improve portfolio oversight and achieve faster closure. Through a structured and collaborative approach, we support more effective claims outsourcing while maintaining transparency and control.

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Our solution 

Ownership

Static & pre-static claims management

Comprehensive management of static and pre-static claim portfolios, helping organisations progress claims towards resolution and improve finality.  

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Stakeholder coordination

We coordinate insurers, brokers, adjusters, experts and other parties to minimise delays and maintain momentum throughout the claims process.  

Financial reporting

Portfolio oversight & reporting

Improved visibility of claim status, key actions and portfolio performance to support more informed decision-making and governance.  

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Claims processing expertise

Our experienced claims professionals provide specialist oversight and claims processing expertise, helping organisations maintain confidence in legacy portfolio management.

The value to your organisation 

Accelerate claim resolution

Move claims towards closure more efficiently.

Unlock capital efficiency

Release reserves tied to legacy claims portfolios.

Reduce operational burden

Free internal teams from resource-intensive portfolio management.

Why Velonetic 

With one of the largest claims teams in the London Market, Velonetic combines operational scale, technical expertise and deep market knowledge to help customers manage claims portfolios efficiently while maintaining quality and control.

Our Static Claims service combines proactive management, stakeholder coordination and specialist claims expertise to support faster claim resolution and stronger portfolio performance. As part of the wider Velonetic claims proposition, we help keep the London Market moving by reducing operational burden and helping customers progress claims towards closure more effectively.

Connected services 

Delegated Lead Claims

Scalable claims support that improves efficiency and workload management.

Fee services

Simplified fees processing by managing agreements, securing approvals, and ensuring timely payments.

Recoveries

Specialist expertise that maximises recovery opportunities and financial outcomes.

Reinsurance Proportional Treaty

Streamlined, one-stop-shop solution for agreement and technical processing.

Claims Bordereaux Management

Simplified processing by combining agreement and technical processing.

General Average & Salvage

Specialist maritime claims expertise supporting complex General Average, Salvage and security arrangements.

Looking to accelerate legacy claims resolution?

Progress claims towards closure with proactive management and specialist expertise.