General Average & Salvage

Specialist support for complex maritime claims and security arrangements

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Why are organisations seeking specialist maritime claims expertise 

Complex liabilities

Multiple stakeholders

International claims

General Average and Salvage claims are highly specialised and often involve multiple parties, international considerations and significant financial exposure. Managing securities, coordinating stakeholders and resolving liabilities can be administrative and time-consuming, requiring expertise that many organisations do not maintain internally. Without specialist support, delays and inefficiencies can impact claim outcomes and increase operational burden.

How does Velonetic help 

Specialist maritime expertise that improves control and coordination

Velonetic provides dedicated General Average & Salvage support, helping customers manage security requirements, coordinate stakeholder engagement and navigate complex maritime claims. Acting as an extension of customer claims teams, we combine technical expertise, market knowledge and structured governance to support effective claim resolution.

Our teams have experience supporting Lloyd's market participants with General Average and Salvage securities and managing claims across international markets. Through market-aligned processes and specialist oversight, we help customers maintain visibility, manage risk and protect their interests throughout the claims process.

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Our solution 

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General Average Securities

Support for providing and managing General Average securities, helping customers meet obligations while protecting their interests. 

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Salvage Claims Management

Specialist support for Lloyd's Open Form (LOF) Salvage and other complex salvage arrangements through structured, market-aligned processes. 

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Stakeholder Coordination

Managing communication and coordination between insurers, brokers, owners, adjusters and third parties throughout the claims process. 

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International Claims Support

Dedicated expertise across complex international maritime claims, helping customers navigate differing jurisdictions and liabilities.

The value to your organisation 

Specialist maritime expertise

Access dedicated support for complex maritime claims and security arrangements. 
 

Improve visibility and control

Maintain greater oversight throughout the claims process. 
 

Reduce operational burden

Free internal claims teams from highly specialised administrative activities.
 

Why Velonetic 

With one of the largest claims teams in the London Market, Velonetic combines specialist maritime expertise, operational scale and deep market knowledge to support complex General Average and Salvage claims. 

Our teams help customers manage securities, coordinate stakeholders and navigate international claims requirements through strong governance and market-aligned processes. By combining specialist knowledge with scalable support, we help keep the London Market moving while delivering effective claim outcomes.

Connected services 

Delegated Lead Claims

Scalable claims support that improves efficiency and workload management.

Fee services

Simplified fees processing by managing agreements, securing approvals, and ensuring timely payments.

Reinsurance Proportional Treaty

Streamlined, one-stop-shop solution for agreement and technical processing.

Static claims

Proactive claims management for static and pre-static claims, coordinating stakeholders and minimising delays.

Claims Bordereaux Management

Simplified processing by combining agreement and technical processing.

Recoveries

Specialist expertise that maximises recovery opportunities and financial outcomes.

Looking for specialist support with General Average and Salvage claims?

Manage complex maritime claims with dedicated expertise, strong governance and market-aligned support.