Privacy policy for Velonetic’s Resources

Effective date: 18 September 2023

Updated: 05 March 2024 with email address for all matters related to Velonetic's privacy policy

Protecting the privacy of the people who give us their information is critically important to us. Our privacy policy sets out how we collect and handle personal information obtained through our Resources (website and social media channels). It also contains details on how we protect the privacy of the individuals whose information we process and the privacy rights available.

Personal information is any information that personally identifies an individual or from which an individual could be identified. This may include a name, address, telephone number, email address and other private personal attributes.

We may need to process personal information as part of our work; for example, from our members, business contacts, members of the public, and users of our Resources (‘you’ or ‘yours’).

Our principles
•    Data minimisation: We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you. This is limited to what we require to perform our services.
•    Data retention: We will retain personal information only for as long as legally required or permitted and in accordance with our records and information management policies.
•    Access rights: We aim to make it as simple as possible for you to control what information is shared publicly (or kept private), indexed by search engines, and permanently deleted.
•    Data transparency: We aim for full transparency on how we gather, use, and share your personal information.

Our Privacy Policy incorporates and clarifies these principles.

What this policy covers

This Privacy Policy only applies to information that we collect about you when you use our Resources. For information or guidance about personal information we collect through other means, please refer to the DXC Enterprise Online Privacy Statement.

External links

This website may provide links to third-party applications, products, services, or websites for your convenience and information. We do not control, endorse, or make representations about those third-party sites or their privacy practices, which may differ from our practices. The personal information you choose to provide to or that is collected by these third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any site you interact with before allowing the collection and use of your personal information.

We may also provide social media features on this website which enable you to share information with your social networks and interact with us on various social media sites. Your use of these features may result in the collection or sharing of information about you by these social media sites, depending on the feature. We encourage you to make sure you understand the information that may be collected, used, and shared by those sites and also review their privacy policies.

Information we collect

The amount and type of information we collect depends on the context and how we use the information. You may sign up to receive updates or other communication from us and provide us with contact information. You may also provide us information when you respond to a request for feedback, or to a survey.

Information we collect automatically

•    Log information: We may collect information that web browsers, mobile devices, and servers typically make available. These could include browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
•    Usage information: We may collect information about your usage of our Resources. These could be used to determine how effective and efficient our communications are, and to assess engagement and impact.
•    Location information: We may determine the approximate location of your device from your IP address. We may collect and use this information, for example to understand in which geographic regions our Resources are accessed by users.

Purposes for using information

We may use information about you as mentioned above, and to:
•    monitor or analyse trends and better understand how users interact with our Resources;
•    measure, gauge, and improve the effectiveness of our Resources, and other communications;
•    monitor and prevent any problems with our Resources, protect the security of our Resources, detect, and prevent fraudulent use. We also seek to prevent any other illegal activities, fight spam, and protect rights and property; 
•    communicate with you, for example through an email to seek your feedback, clarify your responses to a survey/feedback, or keep you up to date; 
•    personalise your experience using our Resources, e.g., provide content recommendations; and
•    provide, further develop, and enhance our Resources.

How we protect your information

Security is a high priority for us, and this extends to security of your personal information. To protect, maintain the accuracy and integrity of personal information and other confidential information, we have implemented appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use or disclosure. We require the same high standard of information security and information management of any third parties we share your information with.

For more information, please refer to the overview of our technical and organisational measures.

How long we keep information

We discard information about you when we no longer need the information for the purposes for which we collect and use it – which are described in the section above on ‘Purposes for using information' and we are not legally required to continue to keep it.

How we share information

We share information about you in the limited circumstances set out below and with appropriate safeguards on your privacy. Please note that an automatic confidentiality disclaimer generated by your IT system on emails will not, of itself, be regarded as binding on us.

•    Secondees, Independent contractors, and other Third-party vendors:  We may disclose your personal information to Secondees, Independent contractors, and other Third- party vendors where necessary for the provision of our Resources or to process the information on our behalf. We require our Secondees, Independent contractors, and other Third- party vendors to follow this Privacy Policy for personal information that we share with them.
•    Government agencies: In certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, law enforcement or legal process.
•    To protect rights, property, and others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect our property or rights, or the property or rights of others.
•    Business transfers, merger with or acquisition of all or some of the business by another organisation: If any of these events were to happen, user information would likely be one of the assets that is transferred or acquired by a third party. This Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information in a manner consistent with this Privacy Policy.
•    With your consent: We may share and disclose information with your consent or at your direction.
•    Aggregated or de-identified information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you.
•    Cookie policy: Cookies are small text files that are placed on your computer or other device by websites that you visit. To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process information such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions. See our Cookie Policy for details.

Your rights

Depending on your legal jurisdiction, including the United Kingdom (UK) and European Union (EU), you may have a number of legal rights in relation to the personal information that we hold about you. Velonetic will facilitate your exercise of these rights as required by law, including, but not limited to:  
•    request access to, and deletion or correction of, information about you;
•    object to how we use and process your information;
•    request that we limit our use and processing of your personal information;
•    request that your personal information be transferred to another organisation; and
•    make a complaint to a government supervisory authority.

If you are interested in learning more about your privacy rights, visit your local government supervisory authority’s website. 

How to contact us

If you have a question about this Privacy Policy, or you would like to contact us about any of the rights mentioned in the ‘Your rights’ section above, please email [email protected].