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Inside Velonetic is our people‑powered storytelling series, designed to provide insight into the roles, expertise and thinking that sit behind the services we deliver across the insurance market.
Through this series, we explore how work is done at Velonetic — not just what we deliver, but how our people apply experience, judgement and collaboration to support customers, manage complexity and uphold industry standards.

The Behind the Scenes features form part of the Inside Velonetic series and focus on the work that isn’t always visible from the outside.
These stories take a closer look at specific roles across the business, highlighting how teams approach complex challenges, work together across functions and contribute to reliable, high‑quality outcomes. 

Explore the behind the scenes blogs 

Sonia Ghosh, Senior Claims Adjuster

Sonia shares what claims adjusting really involves — from managing complex claims to balancing technical detail, judgement and fairness. The piece offers insight into how claims are handled in practice and why experience, governance and collaboration play such an important role in maintaining trust across the insurance market.

Life Inside Velonetic