Digital Gateway

An automated risk data validator for central processing

Develop – In progress

What is the Digital Gateway?

The Digital Gateway, sometimes referred to as the digital risk service, is an automated risk data validator that also derives data for central processing. The data captured in the placement process will flow through the Digital Gateway where it is automatically checked for completeness, and that it aligns to the Core Data Record (CDR) standard for both company market and Lloyd’s business. 

For Lloyd’s business, it will also check taxes and regulatory alignment to offer the broker and insurer real-time validation results.

A cloud with data lines leading to a laptop with ticks on the screen.


Increased automation

Reduces manual effort, improves consistency and accuracy of data.

Improved data validation

Reduces processing queries by having more complete data validated at bind.

Faster processing

Processes and confirms transactions to all participants more efficiently.

Enhanced transparency

Improves the ability to match policies and claims through the lifecycle, reducing reconciliation effort for insurers.

User journey

The Digital Gateway is used in the open market placement journey. 

Open market placement 

Risk placement

Submission and quote 

  • test illustration
    Broker builds out the risk contract details with the client
    Digital Gateway not applicable to this step
  • Two people in the Lloyd's underwriting office with the bell
    Broker presents the risk to the underwriters in the market

    A 'soft call' option pre-bind is available to test and validate the data in the Core Data Record

  • Two people sat at a desk talking about quotes
    Underwriter reviews the contract, negotiates the risk with the broker, and provides a quote
    Digital Gateway not applicable to this step

Risk placement

Firm order and bind (written lines)

  • A man sat at a desk on a computer with a checklist
    Underwriter conducts relevant compliance reviews of the contract pre-bind
    Digital Gateway not applicable to this step
  • Two people shaking hands
    Broker confirms the quote is accepted by the client, and the underwriter confirms the offer and binds the risk

    The accredited platform submits the full Core Data Record to the Digital Gateway

Risk placement

Signing down and contract complete 

  • Group of men and women discussing risk
    Broker signs down the placement for risks that are oversubscribed, to ensure it adds up to 100%
    Digital Gateway not applicable to this step
  • Tax and accounting data
    If required, broker and underwriter provide tax and accounting data to complete the Core Data Record (CDR)
    Digital Gateway not applicable to this step

Premium processing and payment 

Accounting and settlement 

  • A woman at a desk on a computer with finance icons above her
    Broker creates the accounting instructions
    Digital Gateway not applicable to this step
  • A woman holding a loading sign with a cloud above it
    Broker provides relevant information for processing

    The Digital Processing Platform (IPOS) takes the Core Data Record securely from the Digital Gateway and validates the accounting instructions efficiently and effectively

  • A woman sat at a desk with a question mark above the computer
    Broker may receive queries for more information
    Digital Gateway not applicable to this step
  • A woman on a laptop sending money
    Once the premium is paid by the client, the broker triggers payment of the premium to underwriters
    Digital Gateway not applicable to this step
  • A man receiving a notification on an iPad
    Underwriter receives a notification when the funds have been settled
    Digital Gateway not applicable to this step
  • The industrial Lloyd's building
    The Corporation receives the relevant tax and regulatory data
    Digital Gateway not applicable to this step

Progress update

What's been delivered
  • In December 2022, the foundational capabilities (in sequence one) that will be used across the broader technology build were delivered by Velonetic

  • The new global premiums and claims processing service (sequence two) is live and in service, utilising this service lays the foundation for the build of the London market premiums and claims processing service (sequence three) that will interface with the Digital Gateway (sequence five)

What we’re working on right now
  • The Digital Gateway (including the ACORD Contract Risk and Pre-accounting) is being developed (sequence five) and will be live and in-service from April 2025

  • Defining the Digital Processing Services Agreement (DPSA) framework with market participants, including service definitions and pricing approach

  • Working closely with vendors, (including accredited placing platforms) to raise awareness of technical changes needed, and ensure timelines are aligned for the cutover to new digital processing service in 2024

  • Defining and agreeing the deployment approach, and contracting for the delivery of market testing, to support the ability for firms to adopt a full digital approach using the Digital Gateway (sequence five) from April 2025 

Find out more about the sequence build of the core digital solution